Essential Tips for Payment Difficulties
Act promptly and seek help!
We assist our customers:
Avoid payment difficulties. If you ever find yourself unable to pay your energy bill, we urge you to contact Stadtwerke Unna as soon as possible. We're here to help at any time and will do our best to find a suitable solution.
Contact Stadtwerke Unna:
Phone: 0800 2001-238 | Email: kasse(at)sw-unna.de
What other options do you have?
Save Energy:
Stadtwerke Unna and the Consumer Advisory Center can assist you in reducing your energy consumption. Together, we will review your energy use and find ways for you to consume less, helping you save money.
Contact Stadtwerke Unna:
Online: www.sw-unna.de/energiespartipps
Phone: 02303 2001-130
Contact Consumer Advisory Center (Verbraucherzentrale):
Online: www.verbraucherzentrale.nrw/unna
E-Mail: unna.umwelt (at) verbraucherzentrale.nrw
Phone: 02303 592505
Optimize Energy Consumption:
If you want to know where to save energy in your home, take advantage of our On-Site Energy Check service. Our energy consultant will dedicate time to understand your unique living situation. Following this, you'll receive an initial overview and assessment of your energy consumption. With our guidance, you can then decide where and how to implement energy-saving measures.
Received a disconnection notice?
Conclude a deferral agreement:
Have you received a disconnection notice from Stadtwerke Unna? Don't worry; you can arrange a deferral agreement with Stadtwerke Unna at any time. This agreement includes a payment plan for the existing outstanding amount and a continuation of the supply based on the agreed contract terms.
Avoid payment difficulties from arising. If they do occur, it's crucial to contact us immediately. Together, we'll find a solution. Any questions? We're happy to advise!